Get in touch

Talk to a person in Orlando

Questions about Engrave 0, an order, or a warranty claim. What we can't do is move, recover, or access funds — we never hold your keys.

Mailing address
Suite 1500, The Plaza
121 S Orange Ave
Orlando, FL 32801
Phone
+1 (352) 296-6666
Email
support@bitkeyshop.com
Support hours
Monday – Friday, 9:00 AM – 6:00 PM ET

For your security, never share a seed phrase, private key, or recovery PIN with anyone claiming to be BitKeyShop support — including by phone or email. We will never ask for it.